Privacy Policy

Sahara Spring ('we', 'our', or 'us') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our services.

We may collect information about you in various ways, including:

• Personal Information: Name, email address, phone number, delivery address, and payment information when you create an account or place an order.
• Usage Data: Information about how you access and use our website, including your IP address, browser type, pages visited, and time spent on pages.
• Order Information: Details of products purchased, order history, delivery preferences, and payment methods.
• Communications: Information from your correspondence with us, including customer support inquiries and feedback.

We use the information we collect to:

• Process and fulfill your orders, including payment processing and delivery
• Communicate with you about your orders, account, and our services
• Improve our products, services, and customer experience
• Send you marketing communications (with your consent) about new products and special offers
• Detect, prevent, and address technical issues and fraudulent activity

We may share your information with:

• Service providers who assist in order fulfillment, payment processing, and delivery
• Business partners for joint marketing initiatives (with your consent)
• Law enforcement or government agencies when required by law
• Third parties in connection with a business transfer, merger, or acquisition

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

You have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete personal data
• Request deletion of your personal data (subject to legal requirements)
• Opt-out of marketing communications at any time

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'Last Updated' date. You are advised to review this Privacy Policy periodically for any changes.

If you have questions about this Privacy Policy, please contact us:

Email: privacy@saharaspring.com

Phone: +223 79 12 62 12

Address: Sahara Spring, Bamako, Mali